About Us
Welcome to Mobile Fix, your premier electronics repair destination located in the heart of Bradenton, FL. With over 15 years of dedicated service in the industry, we take pride in offering expert solutions for all your device repair needs. Whether it’s a cracked iPhone screen, a malfunctioning Samsung phone, or issues with your computer, Mac, iPad, tablet, Playstation or gaming system our experienced technicians are here to provide fast and reliable repairs. At Mobile Fix, we are committed to delivering top-notch service, ensuring our customers can trust us with their valuable devices every time.
Our Mission
At Mobile Fix, we stand out as your local destination for prompt and expert electronics repair services. Specializing in same-day repairs for a wide range of devices, including iPhones, Samsung phones, computers, Macs, iPads, and various tablets, even gaming systems. Our team of certified technicians is dedicated to delivering Fast and cost-effective solutions. With over a decade of experience, we excel in diagnosing and fixing anything from the simplest of repairs to the most complex issues and beyond.
Our Warranty
We hold the highest confidence in all of our repair services. 90 Days Warranty is applied to all repairs carried out with the exception of liquid damage repairs.
We do not quibble over warranty claims however we must stress that the warranty is null and void should there be any cosmetic damage shown on the device after the repair date.
If you are unsure if the damage was there before the original repair was carried out please contact us as we take before and after photos of each device repaired. These images are then stored on your account for quick and easy access in case we ever have to assess the warranty booking.
FAQs
How long will i be without my device?
In-Store Appointments – In-store appointment repair times can be completed in as little as 15 minutes however this is subject to stock availability and the complexity of the repair service in question. As an overall promise, we always advise that any repair does not go over 5 business days.
Curbside Service – Call, Text, or Set an Appointment to request curbside service. Pull up to one of our designated parking spaces. Call or Text to let us know you have arrived, and we will send one of our highly trained carrier pigeons to retrieve your device. Go for a coffee break down the road, and in as little as 30 minutes we can return your device to you.
Mail Order – From the time of booking, we get to work. All of the relevant parts are ordered and reserved. This means that we are all set and ready to go by the time your device arrives with us at Repair HQ. We boast that 90% of repairs booked via our Mail Order Repair Service are received, repaired, tested, and dispatched back to you, the customer on the same working day. This meaning that from posting to receipt your repaired device is back in your hand in as little as 72 hours.
Will I be updated throughout the repair process?
We have been repairing devices for many years – we understand that customer communication is key to being able to give a second to none service. We have a specially designed system in order to automatically update you every step of the way via email and sms. These are real time updates so that you are kept in the loop along side our customer account managers.
Is my device data safe?
Devices now control everything, we understand that you need to trust the company who will be handling the device in your absence, we have taken special measures and implemented the correct systems to make sure that all of your sensitive data is kept safe at all times. We always recommend that you back up and erase your device for extra security however this may not always be possible, in order to test the device and complete our checks to the highest standard we would need the access code. This code is only accessible by your acting account manager and is not passed on to anyone else. This is held inside a secure database to be extra safe.
All of our technicians, customer service staff, and managers have been fully DBS checked as standard during the introduction to employment by Master Mobile.
I Have A Busy Schedule, Can You Accommodate?
Life and schedules can be tricky, this in mind we have opened our customer service levels even further – Our customer support lines and appointment services are available 10 AM – Midnight 7 Days A Week.
Am I Able To Speak To Someone – Or Can I Only Book Online?
In Short – YES! We have a full customer service team ready to help with your requests and are available between 10 AM – Midnight 7 Days A Week.
You are able to get up to date information on the latest pricing and service availability in your area. – Existing Customer? They can give you up to date information regarding the status of your repair process.
Will You Wipe My Device?
We always recommend that you back up and erase your personal data before shipping the device to us. However this is not always possible, maybe you do not want the extra hassle of completing this task and that’s perfectly understandable.
We will leave the device data exactly how we find it and none of this will be erased or changed in any way. Should we need to complete a software flash we will only go ahead and do this once we have contacted you and obtained your full permission to do so.
Real Reviews From Real Customers
What Our Customers Are Saying
Alex Kayrevich2024-04-14They were really fast and fixed my Samsung with no problem. Awesome store very clean to.
Madison Seawell2024-04-09Kyle was awesome. I thought my phone was not gonna be able to be fixed after being run over by a car. He took care of it in less than 10 minutes.
Tim Jones2024-03-25Fast work, great prices, good people, only place I’ll ever go again for repairs!
Veronica Mahaney2024-03-25Fixed my iPhone 11 Pro Max, was extremely professional and gave us a better deal than most other places. We Will strongly recommend this place for any repairs!
dafner Sylvain2024-03-11Kyle did a excellent job at fixing my phone quickly and went above and beyond to help me.
james c2024-03-08Quick and easy!very helpful if you need same day repairs
Steven2024-03-06My friend dropped his phone in the toliet at crunch and water got into his phone. Kyle saved his butt from a whopping and i recommend this place for everything. God bless those employees as my friend would be grounded n his butt whopped. 🙏🏽🙏🏽🙏🏽🙏🏽
From Our Blog
Our blog’s mission is to spread our knowledge and expertise of the tech industry to the local community in which we were founded.
