Common Repair Questions | Mobile Fix
Helpful Answers About Our Services, Warranty, and Your Customer Experience
A: At Mobile Fix, we stand out for our premier service, quick turnaround, and low price guarantee. With over 10 years in the industry, we pride ourselves on being a no-nonsense repair shop that provides fast, reliable, and professional service.
A: We have the highest confidence in our work. We offer a 90-day warranty on all repairs, with the exception of liquid damage. Our warranty covers manufacturer defects but is void if there is any new physical or liquid damage to the device after the repair.
A: Yes, we can accommodate. We offer flexible service options, including walk-in appointments that take as little as 15 minutes and curbside service. Our customer support lines are also available from 10 AM to midnight, 7 days a week.
A: We believe customer communication is key. We have a specially designed system that sends you real-time updates every step of the way via email and SMS, so you are always kept in the loop.
A: Absolutely. We take special measures and have secure systems in place to keep your sensitive data safe at all times. We are fully DBS checked, and we always recommend backing up your data for extra security.
A: Yes! We’re not just about repairs. We are also your destination for selling your old devices. Our process is quick and easy—you can get an instant quote and same-day payment. Learn more on our Sell a Device page.
A: Yes. We offer a wide selection of fully inspected and refurbished devices, including iPhones, iPads, Samsung phones, and computers, at unbeatable prices. Check out our Buy a Device page for our current inventory.
A: In short, yes! We have a full customer service team ready to help with your requests by phone from 10 AM to midnight, 7 days a week. You can also reach out to us on our Contact Us page.
A: Yes, we offer a fast and reliable mail-order repair service. We aim to receive, repair, test, and dispatch your device back to you on the same working day it arrives, with a total turnaround of as little as 72 hours.
A: Our store is located in Bradenton, FL. You can find our exact address, phone number, and hours of operation on our Location page.
A: We have been in the electronics repair industry since 2013, with over a decade of experience providing fast, professional, and reliable repair solutions in the Bradenton, FL area. You can read more about our mission on our About Us page.
A: There are no surprises with us. If we find any additional issues during the repair process, we will notify you and get your full permission before proceeding. If you decide not to go ahead, we’ll happily return your device.
A: Yes, you can. We welcome walk-in customers to all our locations during business hours. For the fastest service, we recommend using our online booking tools.
A: We will leave your device data exactly how we find it and will not erase or change it in any way unless we have obtained your full permission. We always recommend you back up your data before bringing your device in.
A: We are proud of our reputation! We have hundreds of positive reviews across Google, Yelp, and other platforms. You can see what our customers are saying by clicking through the links on our homepage.